Sometimes its just better to cut the middle man

So- it was about 3 weeks ago, I came home from work and Manuel told me that he thought the washer was broken. I just assumed, he had messed with the settings, and it wasn't washing like usual ( He likes to push the buttons, and it's my pet peeve to hear a buzzer go off when the laundry is done). So I open the washer, and sure enough the clothes were soaking wet, (its a washer...duh) so then I was like...hmm well the spin cycle didn't run, so I set the washer to spin, and then watched for quite a while and it did nothing, then all the sudden, it starts humming, the motor was running in the washer, but the spin cycle was doing nothing...So we hung his clothes to dry, we were leaving town the next day, and didn't need to worry about it. So when we got home from Utah, it was super crazy, I had a paper due, that I had started the day it was due :) and then I was asked Manuel to look at the washer, but before he tore into it, we decided to just run the cycle and see if it would work....so I gathered some blankets to wash, started the load and we to get something to eat. Came home, I sat in front of the washer, and watched until the spin cycle started, (it was spinning during the entire wash time) so I was happy I thought it was working, happy day right...well time comes for the actual spinning, and all went silent in the house, and all I hear is the 'humming' sound...it was very sad, so Manuel takes the top of the washer off and starts reading the code manual...trying to figure out what was wrong. It wasn't until the next day, when him and Franky figure out what part needed to be replaced. I was happy when the discovered the problem, and after searching for the part on the Internet, I was pleased with the price, it was $50 to get the part, plus shipping. So on Wednesday, I called around to some repair places here in Boise area, and there was one place that had the part in stock but for almost $90----(I totally would have if my husband wouldn't have already seen the price on the Internet)... So I call the Internet store that had the part, and asked for a faster shipping- b/c the regular ship was between 4-6 days...not going to fly, I hate laundry piling up...so I ordered the part, purchased the faster shipping method- which was fed-ex home delivery, product expected within 2-3 days...right this is a Wednesday, I was thinking by Friday or Saturday we should have the part...they told me I would receive an e-mail confirmation with the tracking code...never received it! So I decided to call Friday afternoon, and the gentlemen on the phone told me "we received the part this morning and it will be shipped out momentarily"...Me thinking momentarily is that afternoon- logical right...well that night when we got home, I still had no e-mail confirmation. I called Saturday afternoon, and another gentlemen told me "We received it Friday, it will be shipped out Monday morning". I was so mad, b/c I was expecting it to be shipped Friday grr...so I vented to a few people, it was non-sense. SO after complaining to my husband, he decided to call Monday- he calls and low and behold guess what they tell him "It has shipped from our warehouse and we should receive it at our place Tuesday and we will get it shipped out to you as soon as we can, sorry for the delay, its taking so long."...WHAT??? When Manuel told me I was so mad, b/c not only had two different guys told me the product was at their place, but it still wasn't shipped out. So apparently Manuel let the gentlemen know he was mad that it had taken this long, and they had told me a different story, so I get home Monday night from class and I had an e-mail saying it had been shipped...now I was real confused b/c the gentlemen that Manuel spoke to said it hadn't been received in their place...so how were they able to ship it out that same day, when it wasn't coming in until their Tuesday shipment??? weird...but any who...8 days later, we received the part. I am just wondering why would a company have a part posted, for sale, but then order it from another company...have a customer order the part, then they order it from another place, have the other place ship it to the place where the customer purchased, and then the seller will sent it to the customer...why not just freaking have the place that has the dang part, send it to the customer- it would reduce a customers heart rate and head aches...seriously sometimes it's just better to cut the middle man out!!! I came home from class Thursday morning, and my washer was running, and spinning like a GEM!!! three weeks worth of laundry, a helpful husband, the laundry is all washed....still sitting in the dryer and laundry basket waiting to be folded, but at least we have a wardrobe again- and I couldn't be happier